FAQ

SHIPPING & DELIVERY

ORDER

CAN I AMEND MY ORDER OR ADDRESS AFTER I HAVE PLACED IT?


If you need to change or cancel your order, please CONTACT US immediately. Once our warehouse has processed your order, we will be unable to make any changes.




I HAVE RECEIVED THE WRONG PRODUCT/SIZE - WHAT SHALL I DO?


Should you receive a delivery containing damaged or wrongly packaged item(s), the wrong size or product, please contact us through the contact form and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference.




MY ORDER IS MISSING A PRODUCT - WHAT SHALL I DO?


Should an item be missing from your delivery, please contact us through the contact form and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference:)





DELIVERY

1. What is a good credit score to get instant business loans?


Any credit score that is above 750 is considered good by financial institutions.




2. How to choose the ideal repayment tenor for business loans?


Ideally, if you avail short-term loan then the repayment tenure should not exceed 12 months. However, it may increase as per the desired loan amount. The maximum repayment period can be chosen up to 5 years.




3. What is the impact of GST on business loans for new businesses?


GST plays an important role in getting business loans, as more the GST is paid, larger shall be the business volume. Therefore, it becomes easy for banks to rely on such applicants or borrowers that pay their GST.




4. What is the minimum turnover requirement for a loan to start a business?


The minimum annual turnover criteria is defined by the lender and varies from bank to bank. However, applicants shall apply online with minimum annual turnover of Rs. 10 lakh or above for existing enterprises or businesses.




5. Can an applicant who is 21 years avail business loan?


Yes, any individual who is 18 years and above at the time of loan application is eligible to apply for business loan.




6. Do I need to submit any collateral to the bank before applying for a business loan?


No, you are not required to submit any collateral to the bank or NBFC, only for few specific secured business loans, collateral is required.




7. What are the pre closure and part-prepayment charges in business loans?


The pre-closure and part-payment charges vary from lender to lender. It may be Nil from some banks and may exceed up to 4%-5% of the loan amount from others. Ensure to check the same with your lender.




8. What are the loan schemes initiated by the Government of India?


Some of the popular schemes include MUDRA Yojana under PMMY, SIDBI loan, CGTMSE, PMEGP, Standup India, Startup India, psbloansin59minutes.com, NSIC, NABARD, etc.




9. What are the business loan fees and charges


The fees and charges of business loan vary from lender to lender and case to case. The fees and charges depends on the loan amount, interest rate and repayment tenure.





RETURNS & EXCHANGES

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?


HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? PRODUCTION TIME + ② SHIPPING TIME = Estimated Delivery PRODUCTION TIME (aka Turnaround/Processing Time) Most of our pieces are handmade-to-order and production times can change daily. Please see above for current production time. SHIPPING TIME Shipping time is based on the Shipped Method selected at the checkout screen. Package tracking is included on every order and will be sent via email once your order has shipped. ESTIMATED SHIPPING TIMES based on Shipping Method selected at checkout: DOMESTIC (USA)

  • USPS Standard First Class: 3-7 business days
  • USPS Priority Mail: 2-3 business days
  • USPS Express Mail: 1-2 business days

INTERNATIONAL
  • USPS First Class International: 2 weeks - 3+ months
  • USPS Priority Mail International: 6-10 business days
  • USPS Express Mail International: 3-5 business days




WHAT IS "GOLD FILLED"?


Gold Filled vs Gold Plated Gold filled is 100x stronger than "plated" jewelry. Why? With gold filled jewelry the gold will not rub off or turn colors like plated jewelry does because of the high heat and pressure bonding process used to make gold filled jewelry. Gold filled is high quality jewelry that is more affordable than solid gold jewelry, so you get the look and feel of solid gold without the hefty price tag! Gold filled does not mean it is "filled" with gold (the name is a bit misleading and confusing). Gold filled is an actual layer of real gold that has been bonded to a base metal with extremely high heat and pressure. Gold filled jewelry will last for several years when properly taken care of. Visit our JEWELRY CARE page for care tips.




DON'T SEE YOUR QUESTION HERE?


Visit the main FAQ page or send us an email and we'd be happy to help!




I NEED MY ORDER IN A HURRY! CAN YOU RUSH MY ORDER?


If you need your order in a hurry or by a certain date you can PURCHASE A RUSH ORDER A rush order allows you to "skip the line" and places your order at #1 on our order queue. A RUSH ORDER DOES NOT UPGRADE YOUR SHIPPING METHOD BE SURE TO ALSO SELECT A SHIPPING UPGRADE AT THE CHECKOUT SCREEN! Click here for instructions on how to select a shipping method/upgrade.




CAN I CUSTOMIZE...


Each piece is handmade-to-order and can be customized to your hearts content. Please be detailed in your order notes and don't worry - we will contact you if we need to verify any details before finalizing your piece. ✦Can I choose a different font/style for the front and the back of the pendant? YES! ✦Can you engrave custom logos/symbols/fonts? Most likely, YES! But please send us a photo of the logo/symbol/font so we can confirm that it can be engraved. Additional custom engraving fees may apply.





PAYMENT & SECURITY

HOW CAN I PAY FOR MY ORDER?


We accept Visa, MasterCard, American Express and PayPal, as well as various local debit cards and invoicing options. The total amount (price of order + shipping) will be withdrawn from your account when the order is completed and approved.




IS MY PAYMENT INFORMATION SAFE?


Absolutely. All transactions are handled by PAYPAL international payment services. Your credit card number is sent to your bank via an encrypted connection.




WHICH CURRENCY IS USED ON THE WEBSITE?


The prices you see specified next to our feetbites socks products are stated in Euro. They exclude possible shipping charges, which are calculated and added at checkout. Feetbites is not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.




WILL MY PARCEL BE CHARGED CUSTOMS AND IMPORT CHARGES?


There are no customs or import charges within the EU. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders to countries outside the USA & EU and we cannot predict what your particular charges may be, you have to contact your local customs office for more information.





PRODUCTS

HOW CAN I PAY FOR MY ORDER?


We accept Visa, MasterCard, American Express and PayPal, as well as various local debit cards and invoicing options. The total amount (price of order + shipping) will be withdrawn from your account when the order is completed and approved.




IS MY PAYMENT INFORMATION SAFE?


Absolutely. All transactions are handled by PAYPAL international payment services. Your credit card number is sent to your bank via an encrypted connection.




WHICH CURRENCY IS USED ON THE WEBSITE?


The prices you see specified next to our feetbites socks products are stated in Euro. They exclude possible shipping charges, which are calculated and added at checkout. Feetbites is not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.




WILL MY PARCEL BE CHARGED CUSTOMS AND IMPORT CHARGES?


There are no customs or import charges within the EU. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders to countries outside the USA & EU and we cannot predict what your particular charges may be, you have to contact your local customs office for more information.





SOCKS CARE INSTRUCTIONS

1. What is a good credit score to get instant business loans?


Any credit score that is above 750 is considered good by financial institutions.




2. How to choose the ideal repayment tenor for business loans?


Ideally, if you avail short-term loan then the repayment tenure should not exceed 12 months. However, it may increase as per the desired loan amount. The maximum repayment period can be chosen up to 5 years.




3. What is the impact of GST on business loans for new businesses?


GST plays an important role in getting business loans, as more the GST is paid, larger shall be the business volume. Therefore, it becomes easy for banks to rely on such applicants or borrowers that pay their GST.




4. What is the minimum turnover requirement for a loan to start a business?


The minimum annual turnover criteria is defined by the lender and varies from bank to bank. However, applicants shall apply online with minimum annual turnover of Rs. 10 lakh or above for existing enterprises or businesses.




5. Can an applicant who is 21 years avail business loan?


Yes, any individual who is 18 years and above at the time of loan application is eligible to apply for business loan.




6. Do I need to submit any collateral to the bank before applying for a business loan?


No, you are not required to submit any collateral to the bank or NBFC, only for few specific secured business loans, collateral is required.




7. What are the pre closure and part-prepayment charges in business loans?


The pre-closure and part-payment charges vary from lender to lender. It may be Nil from some banks and may exceed up to 4%-5% of the loan amount from others. Ensure to check the same with your lender.




8. What are the loan schemes initiated by the Government of India?


Some of the popular schemes include MUDRA Yojana under PMMY, SIDBI loan, CGTMSE, PMEGP, Standup India, Startup India, psbloansin59minutes.com, NSIC, NABARD, etc.




9. What are the business loan fees and charges


The fees and charges of business loan vary from lender to lender and case to case. The fees and charges depends on the loan amount, interest rate and repayment tenure.